customersupport

Bookings & Cancellations

Bookings & Cancellations

Payment Policy

All payments towards the tour cost must be made by the client / his or her firm to RAINBOW TRADE FAIR TOURS PVT. LTD. in accordance with the procedure and time frame mentioned herein below. All payments made within 10 days prior to the tour departure date will have to be paid in Cash / Demand Draft. Copy of PAN Card will be required when payments amounting INR 25,000/- or above are made in cash. Payments made towards the foreign exchange component of your tour will be calculated as per the ROE (Rate of Exchange) of that given day.

DAYS PAYMENT (Per Person) SERVICE COURSE
At the time of booking INR 50,000/- Provisional booking of hotel & airline
60 days before departure 50% of the balance payment Issuance of Hotel Voucher, Visa Processing
30 days before departure Balance Payment Booking Re-confirmation & Issuance of Tickets
15 days before departure After realization of full amount of the Tour, including Extras Hand Over of Documents
If booking / registering within 30 days prior to departure
30 days before departure Full Package price including Extras As per above including issuance of Hotel Voucher and Visa Processing

If a Client fails to pay as per the above schedule, RAINBOW has right to cancel your bookings or provide you alternative airline tickets/hotel rooms. Full payment must be made be in accordance with the procedure stated above. In case of non-compliance thereto by the client, RAINBOW reserves the right to cancel the tour/booking of the client with subsequent loss of deposit and apply and recover the cancellation charges as mentioned here.

Cancellation Policy

Since all the services such as airline seats / hotel accommodation / ground transportation, etc. for group tours are pre-blocked well in advance, we are liable to pay all our suppliers / vendors the agreed charges including penalties, if these services are released / cancelled within the below mentioned time frame. If circumstances make you cancel the tour, the cancellation must be intimated to us in writing. All cancellations will attract the following Cancellation Charges over and above the non-refundable interest free registration amount of INR 50,000/- per person.

AMOUNT TO BE CHARGED DETAILS
INR 50,000/- Non-refundable
50% of the package price If cancelled more than 60 days prior to departure
75% of the package price If cancelled between 59-30 days before departure
Full package price including Extras and Taxes If cancelled within 30 days before departure or 'No Show'

Click here to download the complete list of Terms & Conditions.

Click here to download the Tour Booking Form.

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CLIENT SAYS

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